Meet the Team

Our five SOLLA accredited advisers are listed below and if you click onto their individual names, this will take you to their full profiles:

Nicky Cave, also our Managing Director

Andrew Dixson-Smith, also our Business Development Director

Michael Hastings

Annette Williams

Penny Griffiths

Tracy Jenkins, Roger Beeley and Sarah Embleton are our CF8 qualified care advisers who support the team from Head Office in Hitchin whilst Mike Ralph, also CF8 qualified, deals with our Property Sale enquiries.

We use an outsourced marketing department although our ‘Paying for Care Guide’ and all website content was produced by our Managing Director.

“I felt the adviser did all she could and went above and beyond the call of duty to help out my father and myself. Everyone I have spoken to at Eldercare is very helpful, even if it’s not their immediate field. They always respond back when they say they will.”
S Wadsworth-Lakin
“Our adviser at Eldercare was extremely helpful, explaining the options and the process very clearly and was very accessible both via email and telephone. At no time did we feel under any pressure to make decisions quickly. We are happy with the end result and would not hesitate to recommend Eldercare to anyone in a similar position to ourselves.”
Christine Taylor
“It has been my wish that my aunt aged 93 has peace of mind and she should continue to stay in the care home that she likes. Eldercare could not have been more helpful and understanding and Nicky and Tracy were very willing to take my many phone calls, giving assurances to my questions. Their help goes beyond facts and figures and explains different situations and outcomes concerning care fees planning. It is good to know that there is a strong, reliable team to look after our interests.”
Mr J Cooper

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Accreditations