Meet the Team

Our five SOLLA accredited advisers are listed below and if you click onto their individual names, this will take you to their full profiles:

Nicky Cave, also our Managing Director

Andrew Dixson-Smith, also our Business Development Director

Michael Hastings

Annette Williams

Penny Griffiths

Tracy Jenkins, Roger Beeley and Sarah Embleton are our CF8 qualified care advisers who support the team from Head Office in Hitchin whilst Mike Ralph, also CF8 qualified, deals with our Property Sale enquiries.

We use an outsourced marketing department although our ‘Paying for Care Guide’ and all website content was produced by our Managing Director.

“If all the organisations I have to deal with had been as efficient as yourselves, my life would be a great deal easier. You understood what I wanted, took care of all the administration and gave clear answers to my questions in a reasonable time scale. I work for an Independent Financial Adviser and I really cannot think of anything that you could have done better.”
Tony Richardson
“It has been my wish that my aunt aged 93 has peace of mind and she should continue to stay in the care home that she likes. Eldercare could not have been more helpful and understanding and Nicky and Tracy were very willing to take my many phone calls, giving assurances to my questions. Their help goes beyond facts and figures and explains different situations and outcomes concerning care fees planning. It is good to know that there is a strong, reliable team to look after our interests.”
Mr J Cooper
“Eldercare have been a source of support and guidance through a process that I found almost overwhelming. I was never made to feel stupid although I was very conscious of my lack of knowledge in this field. All queries were answered promptly and fully. I would not hesitate to recommend Eldercare to others.”
Mrs V Kirk

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Accreditations