Meet the Team

Our five SOLLA accredited advisers are listed below and if you click onto their individual names, this will take you to their full profiles:

Nicky Cave, also our Managing Director

Andrew Dixson-Smith, also our Business Development Director

Michael Hastings

Annette Williams

Penny Griffiths

Tracy Jenkins, Roger Beeley and Sarah Embleton are our CF8 qualified care advisers who support the team from Head Office in Hitchin whilst Mike Ralph, also CF8 qualified, deals with our Property Sale enquiries.

We use an outsourced marketing department although our ‘Paying for Care Guide’ and all website content was produced by our Managing Director.

“I felt the adviser did all she could and went above and beyond the call of duty to help out my father and myself. Everyone I have spoken to at Eldercare is very helpful, even if it’s not their immediate field. They always respond back when they say they will.”
S Wadsworth-Lakin
“Having also contacted other care fees specialists, I felt that Eldercare provided the clearest details and explanations of a Care Fees Annuity. The information given was precise, understandable and I was not pushed into any other financial products. It was important to me to have a contact always available at the end of a phone to deal with my queries. I was always able to discuss my concerns and I was dealt with in a compassionate and caring manner. Thank you for all the advice on such a sensitive issue.”
J Morse
“We found Eldercare to be patient and professional when dealing with my mother’s requirements. They did only what we asked without being pushy or trying a “hard sell” which we appreciated, during a difficult time.”
JC Hall

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Accreditations